Please visit our returns page to lodge a return:
https://saltmurphy.com/pages/returns
Full price items:
Salt Murphy agrees to offer a refund/exchange within 14 days of receiving your order. *Please note that original shipping costs are non-refundable. *
Temporary Promotion:
(Black Friday sales, Cyber Monday sales, Boxing Day sales, After pay day sales, 20% off tanks)
Salt Murphy agrees to offer a refund/exchange within 14 days of receiving your order.
Final sale items:
Salt Murphy does not accept returns on final sale items. This includes individual items that have been bought at a “final sale” or at a reduced or discounted price (more than 20% off).
Faulty items:
Please reach out to our customer care team at info@saltmurphy.com within 14 days of receiving your order.
Please note each order is only eligible for 1 exchange or 1 return. Salt Murphy will not accept returns/exchanges outside of the 14 days from delivery deadline.
All returns will be sent to our distribution center in Hong Kong
Original shipping costs are non-refundable.