Shipping
- All full-price USA orders are shipped from our LA warehouse with FedEx.
- All European orders are shipped from our Paris HQ with FedEx.
- Orders to the rest of the world are delivered express with DHL from our distribution centre in Hong Kong.
- Delivery times are quoted in business days for metro areas only and are estimates.
- You will receive a shipping confirmation email once your order has been dispatched.
- Orders are packed and dispatched the following business day. During busy periods (e.g. Black Friday), dispatch may take slightly longer.
- Orders placed on weekends or public holidays will be processed the following business day.
Please see the table below for shipping thresholds and fees.
| Country / Region | Currency | Estimated Delivery (Business Days) | Express Shipping | Free Shipping Over |
|---|---|---|---|---|
| United States | USD | 1–5 | 15 | 500 |
| Australia | AUD | 2–5 | 20 | 500 |
| United Kingdom | GBP | 2–4 | 18 | 500 |
| European Union | EUR | 2–4 | 10 | 300 |
| Europe (Non-EU) | USD | 2–7 | 18 | 500 |
| Canada | CAD | 2–4 | 24 | 500 |
| Rest of the World | USD | 2–7 | 28 | 500 |
PARIS CLICK & COLLECT
Free Click & Collect is available from:
SALT MURPHY — Paris HQ
11 Rue de Milan
75009 Paris, France
Collection appointments are available Monday to Friday, between 3 PM and 6 PM.
Orders placed before 12 PM may be available for collection the same business day. Orders placed after 12 PM may be collected from the following business day.
Once your order has been prepared, you will receive a Ready for Pickup email containing a link to book your collection time. Please wait until you receive this email before arranging your visit.
All collections are by appointment only.
When you arrive at Paris HQ, please call us and a member of our team will bring your order to you.
Please note that Click & Collect is for order collection only. Fittings and try-ons are not available during pickup.
Orders placed on weekends or public holidays will be prepared from the following business day.
SAMPLE SALE SHIPPING
All online Sample Sale orders are shipped at a flat rate of $12 AUD.
These items are final sale and non-refundable.
Delivery time: 2–7 business days.
CUSTOMS AND DUTIES
Australia
Orders under $1000 AUD will not be charged import duties.
Orders exceeding the threshold may incur duties, calculated and charged at checkout.
European Union
All EU orders are shipped from our Paris HQ. No additional import duties apply at delivery.
Other Countries
If duties and taxes apply, they will be calculated and charged at checkout. These rates are guaranteed, with no surprises upon delivery.
ALTERING ORDERS / ADDRESSES
Changes to products, shipping addresses or names are not possible once an order has been processed.
Please check all billing and shipping information carefully before placing your order.
LOST OR STOLEN PACKAGES
Salt Murphy cannot be held responsible for lost or stolen packages.
CONTACT
For any further questions, please contact: