Do you ship internationally? If so, which countries do you ship to?
We offer international shipping through our collaboration with Global-e. Global-e is a well-regarded global e-commerce provider, and its system enables us to offer excellent user experience to our customers around the world.
To check if we ship to your country and adjust the currency, accordingly, simply click on the flag icon located in the upper right-hand corner of the website. During the checkout process, you'll find local payment options and calculations for any relevant shipping, duties, taxes, and customs fees.
What is your returns policy for international orders?
Salt Murphy agrees to offer a refund/exchange within 14 days of receiving your order.
*Please note that original shipping costs are non-refundable. *
For more information, please see our returns page:
What currencies are supported?
You are able to change the currency you are shopping in using the Currency Selector at the bottom of our site.
Are duties and taxes included at checkout?
All taxes and duties will automatically be applied or included in the price of your order at checkout.
- The only country where duties and taxes are payable by the customer upon delivery is Brazil.
How can I track my order?
You will receive a shipping confirmation email as soon as the order has been dispatched! This email will include a DHL Tracking Number you can use to stay up to date with your package.
Can I cancel or modify my order after it’s been placed?
Orders that have already been processed at the warehouse are not eligible to cancel. Please ensure that all details are correct before finalising payment. Email firstname.lastname@example.org to see if your order is eligible for cancellation.
How do I care for and wash my items?
Each of our individual products has washing instructions outlined in the product listing.